FAQ

Is there a public Nexa API?

Not yet. See Nexa API for the current status.

Do NexaBot, Nexa Assistant, and Nexa Convert share an account?

No. Each product is independent — signing in to one doesn't affect the others.

Why can't NexaBot moderate a specific member?

The most common cause is role hierarchy — NexaBot can only act on members whose highest role sits below its own. See Adding NexaBot to a Server.

What's the difference between Nexa Assistant's Free and Pro tiers?

Free gives you 30 messages per day across six models; Pro would raise that to 500 across ten models, but Pro isn't purchasable yet. See Accounts & Limits.

Does Nexa Convert upload my files anywhere?

No — every tool in Nexa Convert runs locally in your browser. See Nexa Convert Overview.

Why does Background removal or Watermark (AI mode) take a long time the first time?

The underlying models are downloaded to your browser on first use (around 200MB) and cached after that. See Background Removal and Watermark Removal.

My Nexa Assistant request was blocked — can I appeal?

Yes, email contactnexaa@gmail.com. See Content Policy.

Where do I check if something is a known outage?

The Status Page, powered by Atlassian Statuspage.