Support & Contact
If something isn't working, you have a question that isn't answered here, or you want to report a bug, there are a few real ways to reach out.
Discord support server
This is the best place to get help quickly. Open a ticket and describe what's going on — include your server ID and what you were trying to do if it's a NexaBot issue, since that makes it much faster to look into.
Direct message
You can also reach out directly on Discord: V_VRTXv2
For anything you'd rather put in writing, or for appealing a Nexa Assistant
content policy decision, email contactnexaa@gmail.com.
Before reaching out
A quick check first can save you a round trip:
- If NexaBot seems unresponsive, check the Status Page for an ongoing incident
- If a command isn't behaving as expected, see Permissions Troubleshooting
- If you're setting things up for the first time, see Common Setup Mistakes
What helps us help you
Screenshots, the exact command you ran, and roughly when it happened all make a support ticket much faster to resolve than "it's not working."